Miss fewer calls.
Quote faster. Win more jobs.
For heating engineers, plumbers, electricians and roofers. When you're up a ladder or under a boiler, the phone keeps ringing. We set up the system around it: a text-back to the caller, a chat on your website, and one place where your enquiries are tracked.
Book a free trades audit15 minutes, no hard sell. You get a written teardown of how your business handles calls today.
What does a missed call cost a trades business?
A missed call is often a customer who rings the next name on the list. If you miss 20 calls a month and one in four would have booked a £180 job, that's £900 a month (illustrative figures). Your own numbers will differ, and we work them out with you on the audit call.
Illustrative only. We don't guarantee results.
What we set up in your 14-day Sprint
A UK phone number set up for you
We set up a UK phone number for the system, subject to availability and regulatory approval, so texts and replies come from a UK number. Want to keep your existing number? We'll confirm what's possible on the audit call.
Missed-call text-back
When you can't pick up, the caller gets a text from your UK number asking what they need. Their details land in your pipeline, ready for you to call back.
Website chat that takes job details
A trained chat agent on your site answers common questions and captures the job, the area and a phone number, so you have the details before you ring back.
A pipeline for your enquiries
Enquiries move through stages you choose, such as new enquiry, quote sent and won, so quotes don't get forgotten.
Site-visit and callback booking
Customers get a link to book a site visit or a callback, using a booking link or a Google or Outlook calendar, as agreed at discovery.
Review requests
After a job, customers get a neutral request to review you on Google or Facebook. Each customer gets the same request, and we don't filter by sentiment.
Automated quote follow-up sequences and campaigns are part of the Growth plan. An AI voice agent that answers calls is part of the Partner plan.
Works with the tools you already use
Already use job-management, accounting or booking software? Where you have a booking page, we text your customer a link to it, so bookings stay where you manage them. We don't sync with those systems, and we'll confirm what's possible for yours on the audit call.
What the audit call covers
On your audit call we look at how calls and enquiries are handled today, map missed-call text-back, web chat and review requests against your business, then send a written teardown.
Case study coming after our first client goes live
Once our first client is live, we'll publish their results here. Until then, the audit call is a teardown of how your business handles calls today.
One fixed-price build, then a monthly plan
Onboarding & Build
Essential retainer (£297/mo) runs from day one.
- Missed-call text-back
- AI website chat agent
- Review engine
- CRM + pipeline
- Booking automation
Delivered in 14 days from payment and complete access.
Common questions from trades businesses
Do I need to learn new software?+
No. You keep your phone and the tools you already use. Missed calls trigger a text-back, enquiries are tracked in one pipeline, and where you use a Google or Outlook calendar, bookings can sync there. Already use a booking page or job-management software? We text your customer a link to your existing page. We don't sync with those systems, and we'll confirm what's possible for yours on the audit call. Before go-live we give you a recorded training walkthrough, so nobody has to figure anything out alone.
What happens when I miss a call while I'm on a job?+
The caller gets a text from your UK number asking what they need, and can reply or use the chat on your website. Their details are recorded in your pipeline so you can call back with the job in front of you. We test the sequence before go-live.
Can it answer calls, not just text back?+
Missed-call text-back is part of the Sprint. An AI voice agent that answers calls, including evenings and weekends within your included minutes, is part of the Partner plan. We agree the scripts with you before go-live, and the agent tells callers they are speaking to an automated assistant.
What about emergency call-outs?+
The chat and text-back are set up for enquiries, not emergencies, and the AI does not give safety or technical advice. We can add wording, agreed with you, that tells anyone reporting a danger, such as a gas smell or a fire, to contact the emergency services or the gas emergency line instead of waiting for a reply.
How much does it cost?+
Every plan starts with a one-time Onboarding & Build: £997, delivered in 14 days from payment and complete access. Monthly plans start at £297 and run from day one. The pricing section on our home page shows what each plan includes.
Is this just a generic template?+
Built on a proven trades framework, then trained on your business. We build a knowledge base that reflects your services, the areas you cover, how you price jobs, your opening hours and how you take bookings.
How do you handle customer data and privacy?+
We build to UK GDPR and PECR requirements. You remain the data controller for your customer data and we act as your processor under a Data Processing Agreement (DPA). Our platform providers process data under written data processing terms, and where data is processed outside the UK we rely on recognised UK transfer safeguards.
Do you work with sole traders and small teams?+
Yes, if you're buying for your business. We'll tell you straight on the audit call whether it's a fit.
Find out what your missed calls are costing you
Book a free 15-minute audit. We'll map the first automations you can launch in your 14-day Sprint and send you a written teardown.
Book a free trades audit